WEBVTT 1 00:00:11.033 --> 00:00:13.133 Hello and welcome to TreasuryDirect. 2 00:00:13.600 --> 00:00:16.267 Do you need to reset your TreasuryDirect password? 3 00:00:16.667 --> 00:00:18.167 This video will walk you 4 00:00:18.167 --> 00:00:21.200 through the process of resetting your TreasuryDirect password 5 00:00:21.434 --> 00:00:24.267 from both outside your account and from within. 6 00:00:25.067 --> 00:00:28.667 If you do not remember your current password, you can reset it 7 00:00:28.667 --> 00:00:32.934 from the Password screen by clicking the Forgot Your Password link. 8 00:00:34.234 --> 00:00:37.268 TreasuryDirect will start by offering you your password 9 00:00:37.268 --> 00:00:40.235 reminder that you created when you set up the password. 10 00:00:40.901 --> 00:00:43.735 If the password reminder helps you remember your password, 11 00:00:43.968 --> 00:00:47.502 you can click the Yes button to go back and enter your password. 12 00:00:48.035 --> 00:00:48.868 If, however, 13 00:00:48.868 --> 00:00:52.768 you still do not remember your password or wish to continue the process 14 00:00:52.768 --> 00:00:56.235 to create a new password, you will click the No button. 15 00:00:57.502 --> 00:00:59.469 In order to reset your password, 16 00:00:59.469 --> 00:01:03.469 TreasuryDirect will begin a process to verify you and your account. 17 00:01:04.069 --> 00:01:08.869 The first step in the process is to verify your Taxpayer Identification Number, 18 00:01:09.136 --> 00:01:12.469 which would be a Social Security Number for Individual Accounts 19 00:01:12.736 --> 00:01:15.703 or a Social Security Number or 20 00:01:15.703 --> 00:01:19.036 Employer Identification Number for Entity Accounts. 21 00:01:19.570 --> 00:01:22.803 Once you have entered your Taxpayer Identification Number, 22 00:01:22.803 --> 00:01:27.803 click the Blue Continue button to move to the next step. To further verify you, 23 00:01:28.203 --> 00:01:29.303 the system will ask 24 00:01:29.303 --> 00:01:33.137 the three security questions you set up when you created the account. 25 00:01:34.437 --> 00:01:36.770 The answers are not case sensitive, 26 00:01:37.004 --> 00:01:40.604 nor do they require spaces, commas, or periods, 27 00:01:40.971 --> 00:01:44.271 but they do need to be spelled the same way you spelled them 28 00:01:44.271 --> 00:01:46.204 when you set them up. 29 00:01:46.204 --> 00:01:48.638 Once you have answered your three questions, 30 00:01:48.638 --> 00:01:51.704 click the Blue Submit button to continue forward. 31 00:01:52.504 --> 00:01:54.838 If you answer your three questions correctly, 32 00:01:55.038 --> 00:01:57.171 you will be able to create a new password. 33 00:01:58.338 --> 00:02:01.538 Your password must be a minimum of twelve (12) characters, 34 00:02:01.872 --> 00:02:04.605 will be case sensitive, 35 00:02:04.605 --> 00:02:07.538 and may contain letters, numbers, 36 00:02:07.705 --> 00:02:11.805 or special characters, as shown on the screen. 37 00:02:12.705 --> 00:02:15.539 If you wish to verify the password you created, 38 00:02:15.772 --> 00:02:19.172 Click the eye icon next to the Password field. 39 00:02:19.906 --> 00:02:24.706 You will need to verify your new password by retyping in the Confirmation field. 40 00:02:25.906 --> 00:02:28.673 You will also create a new Password Reminder. 41 00:02:29.139 --> 00:02:33.240 This reminder will be used if you forget your password in the future. 42 00:02:34.306 --> 00:02:36.240 Once you click the Blue Submit 43 00:02:36.240 --> 00:02:39.140 button, you will return to the Password Screen 44 00:02:39.407 --> 00:02:42.540 where you can enter your new password to log into your account. 45 00:02:44.140 --> 00:02:48.074 If you wish to reset your password from within your TreasuryDirect account, 46 00:02:48.407 --> 00:02:53.407 you will navigate to the ManageDirect tab. On the left side of the screen 47 00:02:53.674 --> 00:02:56.241 you will see the Change Your Password link. 48 00:02:56.807 --> 00:03:00.407 Click on that link, then answer the security question to proceed. 49 00:03:01.274 --> 00:03:04.008 After you have clicked the Submit button, you will be able 50 00:03:04.008 --> 00:03:06.808 to create a new password and password reminder. 51 00:03:07.308 --> 00:03:08.541 And that's it. 52 00:03:08.541 --> 00:03:11.941 That is how to reset your password in TreasuryDirect.