Hello and welcome to TreasuryDirect.
Do you need to update your bank account on file or add a new account?
This video will discuss the process to change your bank account.
To find the bank accounts on file within your TreasuryDirect account.
You will navigate to the ManageDirect tab on the left hand side of the screen.
There will be a link titled Update My Bank Information.
Here you will see all of the bank
accounts currently saved to your TreasuryDirect account.
On this page you can delete any accounts on file
if needed, by selecting the bank account you wish to delete
and then clicking the Delete Button on the bottom of the screen.
Note, that you cannot delete your Primary Bank Account
as you need to have at least one bank account on file in TreasuryDirect.
In order to make a change to your bank account.
you will click the add button. For security purposes
TreasuryDirect will ask you one of your security questions.
Once you have successfully answered your security question,
you will be able to fill in banking information, complete
all of the fields, ensuring you are putting in the correct bank name,
nine digit routing number,
the account number including any leading zeros,
the name on the account, which can be one person,
and the account type, either checking or savings.
You can elect to make this bank account your primary account on file,
which means it will become the first option when you attempt
to purchase a security or during the redemption process.
Any other bank accounts will be available still just underneath
the primary account in the dropdown menu.
Once you have entered all of the information,
you can click the Submit button.
When you submit the banking information, it will go through a third party
verification process to ensure that the account you are adding
is valid and connected to the customer name on file.
If the information is able to be verified,
the new bank account
will appear in your TreasuryDirect account and can be used right away
to make purchases or to redeem your security.
If any of the information is unable to be verified, you will be allowed
to attempt to change the bank account two additional times.
If, after the third attempt,
the banking information cannot be verified, a hold will be placed
on that specific bank account and it will not be used.
You will receive an email with additional information
and a link to the FS Form 5512,
which will need to be filled out,
signed, certified and mailed into the Treasury Retail Security Site
in order for the bank account to be updated.
Another option available to you is to call the TreasuryDirect
Customer Service Phone number 844-284-2676.
Select option four on the first menu,
then option one on the second menu to reach a customer service
representative that can assist you in adding your bank account.
And that's it.
That is the process for adding a bank account to TreasuryDirect.